Shipping policy
**SCANDIKID Shipping Policy**
At SCANDIKID, we strive to make your shopping experience as smooth and convenient as possible. Below you’ll find all the details about our shipping process to ensure you receive your orders quickly and securely.
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### 1. **Shipping Destinations**
We are pleased to offer shipping across a wide range of locations:
- **EU shipping:** We deliver across EU.
- **Rest of the World Shipping:** We currently don't ship outside Europe.
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### 2. **Shipping Rates & Delivery Times**
- **Standard EU Shipping:** 3-5 business days, shipping costs vary
Shipping costs will be calculated at checkout based on location.
Please note that delivery times may vary slightly due to external factors such as customs clearance, public holidays, or weather conditions.
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### 3. **Order Processing Time**
Once your order is placed, it will be processed and dispatched within1-2 business days. You will receive a confirmation email with your tracking information once your order has been shipped.
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### 4. **Tracking Your Order**
After your order has been shipped, we will send you an email with tracking information so you can follow its progress.
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### 5. **Customs & Import Duties (International Orders)**
For international shipments, customs or import duties may apply depending on your country's policies. These charges are not included in the shipping fees and are the responsibility of the customer. Please check with your local customs office for more details.
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### 6. **Delivery Issues**
If your package is delayed or lost, please contact us and we will do our best to resolve the issue. Please ensure the shipping address provided is accurate to avoid delays or misdeliveries.
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### 7. **Returns and Exchanges**
We want you to be happy with your purchase. If for any reason you need to return or exchange an item, please refer to our **Returns and Exchanges Policy** for more information on how to proceed.
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### 8. **Contact Us**
For any questions or concerns about shipping, feel free to reach out to our customer service team, and we’ll be happy to assist you.
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Thank you for shopping with SCANDIKID! We’re here to ensure your order arrives safe and sound, no matter where you are.